Tiledesk
Open-source customer support and chatbot platform
5.0 (4 reviews)
Tiledesk screenshot
About Tiledesk
Tiledesk overview. Ratings, pricing, features, pros and cons. Suits marketing manager. Open-source customer support and chatbot platform
Key Features
No-code chatbot builder
Live chat widget
Omnichannel messaging
AI-powered responses
Ticketing system
WhatsApp integration
Knowledge base
Analytics dashboard
Team collaboration
Multi-language support
Pros & Cons
Pros
Open-source platform
No-code solution
Multi-channel support
AI integration
Customizable workflows
Active community
Affordable pricing
Easy integration
Cons
Can be buggy occasionally
Limited mobile app
Email integration issues
Learning curve
Requires technical setup
Documentation gaps
Who Uses Tiledesk?
This tool is particularly useful for professionals in these roles: